- Pursuant to art. 52 of Legislative Decree n. 206 of 6 September 2005 (Consumer Code), as amended by Legislative Decree 2014 n? 21 You have the right to withdraw from the contract without penalty and without giving any explanation for a period of (14) fourteen days from the day you receive the products. All that you need to do is give us news of your intention to withdraw from the contract through the eBay messaging and it will be our care to provide you with all the instructions on the matter. The right to withdraw from the contract does not apply if you have purchased tailor -made or customized products. 57 Consumer Code) You must respected the intact, labeled products and in their original packaging, if expected, (plastic bag or box depending on the type of article), attaching the deli.